Available for new projects

I turn your ideas into software
you only pay when you love it

Senior AI engineer — voice agents, real-time audio, ML pipelines, and full-stack products shipped in production. Submit your idea, get a free working demo, then decide.

0+ Years in Production AI
40K+ AI Calls / Day (Shipped)
60% Voice Latency Reduced

Three steps. Zero risk.

1

Submit your requirement

Fill the form with your idea. No signup, no commitment, no awkward calls — just async communication.

2

I build a free demo

I review your project and build a working proof-of-concept. You see exactly what you're getting before spending a dime.

3

Love it? Then you pay

If the demo meets your expectations, we agree on pricing and I deliver the full solution.

Built for production, not demos

I'm Bilal Ahmed, a senior engineer specializing in AI voice, real-time communications, and ML systems — from DSP and WebRTC to LLM orchestration and AWS-scale deployments.

I've led product engineering at RTC League, shipped enterprise voice AI at Afiniti, and built low-latency audio pipelines at Younite. Clients hire me when they need someone who owns the stack end-to-end and ships under real traffic.

40K+ AI voice calls handled daily in production
2.5s → 1s AI agent response latency (below natural conversation threshold)
40% → 18% Whisper STT word error rate after fine-tuning & pipeline work
MCP + OAuth Published ChatGPT connector for voice platform control

Experience at RTC League · Afiniti · Younite · BS Electrical Engineering, BUITEMS

Real systems I've shipped

Selected production work from my CV — voice AI at scale, enterprise STT, agent tooling, and commerce ML.

Voice AIAWS · Twilio

Production AI Voice Platform

Product Lead · RTC League

End-to-end AI voice product: telephony flows, real-time media, LLM orchestration, multi-agent barge-in, and a React/Next.js ops dashboard.

  • ~40,000 calls/day in production
  • 60% latency cut (2.5s → 1s response)
  • RAG, denoising, and STT-agnostic audio upsampling
MCP
Claude
ChatGPT
MCPAgentic AI

MCP Server & ChatGPT Connector

RTC League · Telecho platform

Production Model Context Protocol server so teams control the voice platform in natural language from Claude and ChatGPT.

  • OAuth 2.0 + PKCE authentication
  • Dual transport: stdio & HTTP-SSE on AWS
  • Shipped as a public ChatGPT connector

WER ↓ fine-tuned Whisper

STT / NLPGPU Infra

Enterprise Speech & NLU Pipeline

Software Engineer · Afiniti

Conversational AI stack for enterprise contact centers — STT optimization, intent/entity NLU, and distributed inference at scale.

  • Whisper WER 40% → 18%
  • Multi-GPU load balancer for heterogeneous CUDA
  • MLflow, Triton, and A/B model rollouts
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Culturally-aware personalization and catalog understanding to lift click-through and conversion on a regional marketplace.

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VAD
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DSPWebRTC

Real-Time Audio & VoIP Stack

Afiniti R&D · Younite

Low-latency noise suppression, echo cancellation, and WebRTC-native audio quality for production VoIP and mobile streams.

  • Deep learning + classical DSP (AEC, AGC, DRC)
  • Edge-optimized neural inference
  • WebRTC VAD & jitter adaptation in native stack

Technologies I work with

PythonPyTorchFastAPIReact / Next.js WebRTCTwilioAWSLangChain Whisper STTRAGMCPDocker MLflowDynamoDBWebSocketsNode.js

What I build

Voice Bots

Conversational AI agents that handle calls, answer questions, and automate phone workflows with natural speech.

Audio Processing

Transcription, noise removal, speaker diarization, and custom audio analysis pipelines built to your spec.

ML Models

Custom machine learning models trained on your data — classification, prediction, recommendation, and beyond.

Chatbots

Intelligent chat assistants for customer support, lead qualification, onboarding, or internal knowledge bases.

See the full story on LinkedIn

Recommendations, career history, and more detail on the systems behind this work.

Visit My Profile

Tell me what you need

Describe your project and I'll review it within 24 hours. No cost, no obligation, no awkward sales calls.